office with two chairs and bookshelfs

SEND an INQUIRY

Ph: 289-212-8851
Fax: 905-631-7233
Email: info@supportwithhealing.com

Address:
460 Brant St. Suite 200
Burlington, ON L7R 4B6

Book Online

Your confidentiality is of the utmost importance and is at the forefront of everything we do. You can be
assured that your data, personal information and information discussed during counselling sessions are
strictly confidential. The Jane App used for booking sessions is designed to meet strict privacy laws including PIPEDA & PHIPA (Canada), HIPAA (United States) and GDPR (UK/EU). Please note there are exceptions to confidentiality, this will be discussed further in detail prior to our work together. 

Fees and Cancellation Policy

Our Fees

Fees for counselling start at $189.00 for a 50-minute session. Please see the ‘Scheduling’ tab for available options, session availability and your preferred method of counselling delivery. Options for counselling delivery can be interchanged and based around your convenience.

We do not direct bill insurance companies. Payment is due upon completion of your session and can be paid with a credit card via our confidential and secure online booking system. You will be provided with a receipt with your counsellor’s name, licence number, date of service, and the amount paid.

Cancellation Policy

Your scheduled session is reserved for you. Please note we require 24 hours notice in advance of your session for cancellation. The full session charge will be applied if proper notice is not provided. Notice of cancellation may be provided via email and/or phone. We can also provide telephone or virtual sessions as an alterative to a cancelled session.

Frequently Asked Questions

Is counselling covered by insurance?

Many extended insurance plans cover the cost of social work and psychotherapy services. We recommend contacting your insurance provider to determine your service coverage. Professional services with the designation of Master of Social Work (MSW), Registered Social Worker (RSW), and Registered Psychotherapist (RP) may be claimed as a medical expense on your income taxes. Tarah is a Registered Social Worker in the Province of Ontario, holds a Master of Social Work degree and is a member of the Ontario College of Social Workers and Social Service Workers.

Do you offer crisis or emergency services?

Support With Healing does not offer crisis or emergency services. If you are in crisis, please dial 9-8-8 (National Suicide Crisis Line – call or text) or visit your nearest emergency department.

Do you offer in-person sessions?

Yes, we offer in-person counselling sessions located at our comfortable and confidential office located in downtown Burlington, Ontario. We also offer convenient online virtual and telephone sessions, as well as home visits, where sessions can take place in the comfort of your own home.

How often do I need to schedule sessions?

The answer to this is different for everyone as each individual and situation they are living with, is unique. After your initial session with your counsellor, you’ll have a clearer sense of whether counselling feels like the right next step for you. When it comes to scheduling sessions, counselling at regular intervals can help build a routine and allows for building on previous sessions. Regular contact with your counsellor helps build a stronger therapeutic relationship.

What is the age range of clients you work with?

We provide counselling for adults, ages 18 years and above.